Shipping & Returns

We are committed to providing you with the absolute best products, from how they fit to how they perform. We offer free returns and exchanges on any orders within 100 days, provided the gear has not been used or altered.

Note the term “used” meaning for the gear’s intended purpose, such as wearing to work, for a weekend getaway, or out to dinner. Taking the gear for a “test-drive” then deciding you don’t like it or would like a different color is not permitted. Any items returned that are altered/tailored, washed, worn, or damaged will not be eligible for refund or credit, and item will be forfeited. Previous Generation items are Final Sale.

 

Free Returns & Exchanges in the US

Returns and exchanges in the US are free. To initiate a return, please visit our Online Returns Center.

 

 

How long does the process take?

We do our best to process returns immediately. Please allow 3-5 business days after your return is received for a refund to appear. For faster processing, you can always exchange for store credit.

 

International returns and exchanges

Unfortunately, we are unable to provide return labels for international shipping. For this reason, international customers are responsible for return and exchange shipping rates. If you’d like to make a return or exchange internationally, please email q@ministryofsupply.com for assistance.

 

Repairs

We encourage repairing the products you love, rather than exchanging, whenever possible. To initiate a repair, please send an email to q@ministryofsupply.com.