Mercury Jacket and Vest Information

Table of Contents

• FAQs
• 1. Quick Start Guide
• 2. Jacket Setup Video
• 3. Recommended Batteries
• 4. Using your Battery
• 5. App Download
• 6. App Setup
• 7. Troubleshooting
• 8. Specifications
9. App Connection and Updates

First, watch this video!

1. Quick Start Guide

2. Video Tutorials

3. Recommended Battery List

High Capacity Batteries: These batteries are ideal for cold environments or longer commutes. 10,000 mAh Batteries (~4.5 hrs at full power or 1 week of typical commuting and 1 week of Standby)

• TAVOON Qi-Charging: 10,000mAh Battery with Qi Charging
• OMARS Slim Battery: (Recommended) 10,000mAh Battery with slim profile (no Qi Charging)
• RAVPower: 6700mAh Palm-sized portable charger external battery (2.4A Output & 2A input)
• Zendure: model ZDX6PD 20100mAh
• Away: Carry-On 37W PowerBank


Slim & Lightweight Batteries: These batteries are ideal for standard commuting and offer a slim and lightweight form factor. 5,000 mAh Slim Batteries (~2.25 hrs at full power, 3-4 days of typical commuting and 1 week of Standby)

• OMARS Slim Battery (Recommended) 5,000mAh battery with slim profile (no Qi Charging)
• ANKER AC Charger Battery 5000mAh battery with AC Type-A Charger (Japan, China, North America) (no Qi Charging)
• Mophie Mini Powerstation 3000mAH

4. Using Your Battery

Charging your battery (US Customers)
Your battery comes pre-charged, out of the box. To charge your battery, insert the supplied Micro-USB cable into the Micro-USB input port on the right of the side of the battery. Insert the USB standard end into an AC wall adapter or other USB charging port.

Connecting your Mercury to your battery
To connect your Mercury Jacket to your battery, find the USB plug found in the right-hand side internal pocket (black) in your Mercury Jacket and insert it into one of the standard USB ports on the top of the battery. If you are using a different battery pack, make sure you insert it into the 2-amp port usually labeled "Tablet" or with two lightning bolts.

5. App Download Links

Android on the Google Play Store (Requires Android 5.0+) Current Version: 1.1 (Manual Mode Beta)

iOS Apple App Store (Requires iOS 9+) on the Apple App Store (Requires iOS 9+) Current Version: 1.0 (Manual Mode Beta)

Connecting to the App • 1. Make sure Bluetooth is turned on for your jacket. • 2. Make sure your Mercury Jacket is on. • 3. Follow the instructions on the app to connect to your jacket.

Trouble with connecting? • 1. If you are having trouble connecting, go to your Bluetooth Settings under "Settings" • 2. Click on "Mercury Jacket" • 3. Click on Forget this device" • 4. Pair again with the jacket, by opening the Ministry of Supply Mercury App and re-connecting.

6. App Setup

7. Troubleshooting

8. Specifications


9. App Update and Connectivity

To start: the updated app for iOS (version 1.2.2) has now been approved and launched - it’s available on the App Store here. An update for Android (1.1.0) is also now available on the Play Store here. We apologize for the delay as during this time of year the App Store approval process takes longer than anticipated.

Next, we put together this video that should help you better understand how to use your jacket along with the current version of the app:



Connectivity: First and foremost - we are aware of the reoccurring connection issue and apologize we’re not able to solve it sooner. We’re working with a Bluetooth Specialist to fix the issue whether that be via an App or Over-the-Air Firmware update, but in the meantime, we’ve put together a guide to get the most out of your jacket right now. Mercury will maintain a connection as long as its battery is charged and it is on, and the app running. If you do need to re-connect (e.g. after charging the battery or reconnecting the battery), we’ve included instructions below.

Learning Smart Mode: Learning Smart Mode has been released. This allows Mercury to learn your temperature preferences. To use Smart Mode, click on the “SMART” button, and scroll up or down to adjust your desired heat output. Mercury will remember your setpoints and create a model for heat output based on your input. Note: Mercury learns proportional to your input, scrolling doesn’t set an exact heat level, it indicates whether you want more or less heat given your current set of temperature and motion conditions.

App-build Community: If you're on of the handful of backers who have been testing the app and pushing the boundaries, we'd love to involve you in the app build and de-bug process, if you're up for it. Just shoot us a note ( and we'll loop you in on progress to get your earlier feedback so releases are stronger.

Smart Mode
Smart Mode

Advice on how to get the most out of your jacket while we work to resolve the connectivity issue:

Option #1: Ready to go out of the Box

The Jacket comes pre-loaded with a pre-trained Smart Mode (Green) as well as a Manual mode (Red) set to output full heat. The easiest way to use the jacket? Just plug it in and click the power button to switch to your mode of choice.

If you’re having issues with the App, the Jacket will fully function on it’s own. While these preferences work for many, if you find the settings too cold or warm - you can adjust the settings in Option #2.

Option #2: Single Day Machine Learning Session - Recommended

This is an accelerated track for teaching the Jacket your preferences. Starting with a fully charged Battery and Mobile device, pair you Mercury to your phone (see below if you’re having issues) and take the jacket through a normal day, adding 10 - 20 set points in various temperatures as you go. This will be enough data for the jacket to learn your preferences for your specific climate. The Mercury App constantly updates the thermal profile in the connected Mercury Jacket or Vest. Once the App is no longer connected to the Mercury Jacket or Vest those settings will be preserved indefinitely, meaning the jacket will save your exact specified preferences. We’ve found a single day of wear is enough to establish an accurate adaptive thermal profile.

Option #3: Manual Re-Pairing

This will take additional time to ‘Forget’ and ‘Pair’ a Jacket or device each time it’s used. Follow the instructions below:

1) Go to your Bluetooth Settings

2) Click the “i” Information icon next to the device “Mercury Jacket”

3) Click “Forget This Device”

4) Confirm by clicking “Forget Device” (This step may need to be repeated a second time.)

5. Restart your Mercury Jacket by reconnecting the battery, and restart the Mercury App and you will be prompted to Pair the Device Again.



Mercury Jacket and Vest Information Collection

Men's Mercury Intelligent Heated Jacket

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Men's Mercury Intelligent Heated Jacket

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Men's Mercury Intelligent Heated Jacket

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